William Buist
Building Better Business
Make the change you need today…
Working with business owners seeking the courage
and confidence to build a better business
This month’s book review is written by Paul Laughlin and first appeared on Customer Insight Leader.
This book review will be particularly relevant for those running their own businesses, but developing intentional mastery can also be for all leaders.
It was delightfully cloudy on Saturday 9th July, at about 5am. We breathed a sigh of relief as we realised that the potential heat from the sun in a clear sky would not be with us, at least for the start of the Race to the Stones, #RTTS.
Radical Candor is a strong, conceptually robust, idea. The purpose of the book is you demonstrate to people how to be both clear, direct and effective. The basic idea is relatively easy to grasp for anyone with experience in working with groups of people.
Masters of business follow a similar plan. They build a business that is fit for purpose. Then they build strength into that business by developing their skills, improving their knowledge, and transforming experience.
Planning how to ensure that there will be the money needed by the business, planning to ensure that the company will have access to the required resources, and planning to ensure that a sudden unexpected change does not harm the business creates resilience. It is how the most masterful companies manage themselves all the time.
You can’t get away from it – this is a book about communication that communicates its message better than any other that I have read. In many ways the book is more like a conversation than a text yet gold dust within it paragraphs is sprinkled liberally throughout.
We had a chance to visit Kuekenhof, a fabulous centre only open during the tulip season, to see the work of those that plan their beautiful gardens. It’s very special.
At some point you may not understand the process to go through for the most important projects, or you cannot determine what you should do to start all of the things that you wish to start. For that reason, I think this book is one that every small business owner should, at some point, read.
When we understand the context of the work we are being asked to do, and when we understand the stage of the journey to mastery that our client expects, then we can deliver extraordinary value and exceed the expectations that they have with ease.