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It’s all about design…

It’s all about design…

A process starts life as an ad-hoc collection of tasks and lists of things to do that a business has not yet worked out the most efficient way to deliver.  I start by looking at what I am doing to achieve something meaningful and valuable. For example, the process of...

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Great Business Systems open a door to joy.

Great Business Systems open a door to joy.

Systems are one of five strategic pillars of any small business. Without good systems, so many of the key activities of the business, and its interactions with others, would be slower and less consistent. Without good systems business owners are left to handle work...

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