Exceptional performance today differentiates businesses, it gives them an edge over their competitors and they thrive, for now. Yet what they do that makes them successful is copied, improved, enhanced and before you you know it, it is just an everyday expectation.
Communicating simple messages in a clear and concise way on a small piece of card MacLeod learned about his own creativity and ability to draw, he discovered an ability to communicate a simple idea and his pictures became his trademark.
How to Make the World Add Up starts by telling us about how to lie with statistics. He describes how numbers can confuse and work against us.
Identify things that need to change in your business, then change them with an intention to make them more reliable, consistent, and repeatable.
Mastery brings with it many responsibilities and rewards. Don’t play small, instead reach for what you can become.
Rework is a different sort of book. It takes the challenges of running a business and breaks them down into bite-sized chunks.
The book references, elements of the things that we think about every day, what’s important and what isn’t. What do we care about and what do we not.
If you want to be a professional you need to dedicate the time it takes, to explore, to be a novice and to become a practitioner of your ‘art’.
Chris Voss’s book is about negotiation. Based on a skill rooted in the real-life experiences of hostage negotiations. Nothing much can come with higher stakes than the lives of others.